Hello,
have an Intel chassis SC5299WS with a S5000XVNSATAR M/B and 6 drive SATA cage model D22808-203 ( FXX6DRV3GBRD ) . I tried to update the HSC firmware under WINPE, loaded the drivers with success, used the FWPIAUPD utility with " -u filename " answered yes to the boot block ( which might be the issue ) and waited about 15 minutes to finish uploading the new firmware, success at the end. At restart HSC firmware in BIOS it's 0.00 and if i try to communicate with the backplane i get error no device...in the frusdr utility , the same " no backplane detected " . Trying to run the update program again has no effect because no comm's can be established. The cables from the backplane to the M/B are correctly connected. I observed on the backplane that there are 2 firmware chips ... 1 it's an 24c64wp which is a 64-Kbit serial I2C bus EEPROM and another SPI 1MB EEPROM.
What could have gone wrong and what chips it's the update utility accessing ? are these both chips written ? I have the posibility of manually programming these chips but i need to know which one of them are written by the hsc firmware update utility ! or if there are other solutions please let me know.
However the server it's booting fine, sees all drives, i presume that only the hot swap feature it's affected , or ?
Thank you very much.
Alex.